The holidays are hectic enough in property management without tech hiccups making things worse. Tenants are trying to finalize year-end paperwork, owners are expecting updates, and your team is juggling holiday schedules, winter maintenance, and budget meetings. The last thing you need is to frustrate someone—especially over a small, avoidable tech oversight.
Think of this as your Salt Lake City property firm’s "Holiday Tech Manners Guide"—a quick reminder of how managed IT services can help you keep things running smoothly while you and your team actually enjoy the season.
Update Your Online Office Hours (Before the Maintenance Ticket Piles Up)
Imagine this: A tenant rushes over to drop off a rent check or pick up a fob—your Google listing says you’re open, but the door is locked. Now they’re annoyed, and you’ve got a voicemail complaint to deal with Monday morning.
Where to update your hours:
- Your Google Business Profile (top priority for tenant and vendor searches)
- AppFolio or Buildium tenant portals
- Facebook, Yelp, and anywhere else your firm appears
- Your website banner or a pop-up
Sample message:
"Happy Holidays! Our office will be closed from Thursday, Dec. 24 through Sunday, Dec. 28. For emergencies, our 24/7 maintenance line is still available. Back in action Monday at 8:30 AM!"
Set Out-of-Office Replies That Sound Human (But Secure)
If your ops or accounting team is stepping away for a few days, make sure vendors and owners aren’t left hanging. A warm out-of-office response keeps communication clear and shows that you’re still on top of things.
Sample message:
"Thanks for reaching out! Our Salt Lake City property team is offline from Dec. 24–28 for the holidays. We’ll get back to you when we return. For urgent matters, contact our main line at (XXX) XXX-XXXX."
Keep It Professional—Not Personal
Skip the overshare. It’s tempting to add a little color to your autoresponder (“Off to Moab with the dog!”), but that kind of detail isn’t just unnecessary—it can actually be a security risk. Keep it simple: dates, return time, and a backup contact.
Test Your Phone Systems (Before the Weekend Flood of Tenant Calls)
Tenants calling in over the weekend? Make sure they don’t hit a dead line or outdated voicemail.
Pro tip: Call your own office or after-hours maintenance number from your cell. You’d be surprised how often the wrong message is still active.
Sample voicemail:
"Thanks for calling [Property Management Company]. We’re closed for the holidays but our maintenance team is still on call. Press 1 to report a maintenance emergency. Happy Holidays!"
Communicate Vendor and Work Order Deadlines (Before It’s Too Late)
If your office coordinates end-of-year work orders, turnovers, or vendor payments, post your cutoffs early. Let your vendors and staff know:
- Last date for maintenance requests before the holiday
- When checks or ACH payments will be issued
- Holiday office coverage hours
Unspoken expectations = vendor frustration. And that can carry over into January when you need them the most.
The Bottom Line: Good Tech Habits Build Trust
IT support for Salt Lake City property firms isn’t just about firewalls and backups. It’s also about setting the tone for reliable, friction-free service.
The best managed IT services help you:
- Automate out-of-office replies
- Remotely manage voicemail systems
- Update online hours across all platforms
- Reduce downtime and avoid end-of-year chaos
These are the little things that help tenants, vendors, and owners feel like they’re in good hands.
Click here to book your Free Network Assessment with Qual IT.
We'll help make sure your phones, portals, and email systems are ready for whatever the holidays throw your way—so your team can breathe easier.
Because Salt Lake City property management moves fast—and your tech should never slow you down.
