Watch Out Property Managers: Hackers Are Logging In Not Breaking InSalt Lake City Property Management Firms Are Under Attack

Cybercriminals aren’t breaking into property management systems the old-fashioned way anymore. They’re logging in with the digital equivalent of a stolen master key: your user credentials.

This is called an identity-based cyberattack, and it's rapidly becoming the #1 threat for property management companies in Salt Lake City. Hackers steal passwords, spoof login pages, or fatigue staff with endless two-factor login requests. And unfortunately, it’s working.

A recent cybersecurity report shows that 67% of breaches in 2024 started with stolen login credentials. And if Fortune 500 companies like MGM and Caesars can be brought to their knees, Salt Lake’s mid-sized property firms aren’t safe either.

How Hackers Are Getting Into Property Firms

Salt Lake City property management systems are especially vulnerable because of their tech stack: cloud platforms like AppFolio, Yardi, and Buildium combined with remote vendors, mobile leasing teams, and third-party contractors. That’s a lot of access points. Here’s how threat actors exploit them:

  • Fake tenant emails or spoofed maintenance requests that trick staff into entering credentials
  • SIM swapping that lets attackers intercept text-based 2FA codes
  • MFA fatigue attacks, where users are spammed with push login approvals until they click out of frustration
  • Vendor-side breaches – like your VoIP provider, IT company, or virtual receptionist

One compromised login is all it takes to access rent rolls, tenant files, sensitive leases, and even bank info. Think about it: if a hacker accessed your AppFolio admin account, how long would it take to detect?

How Salt Lake City Property Firms Can Protect Themselves

You don’t need to become a cybersecurity expert to defend your business. You just need to make the right moves:

Turn On the Right Kind of MFA

Multifactor authentication is your best first line of defense—but not all MFA is equal. Ditch SMS-based codes. Opt for app-based authentication (like Microsoft Authenticator) or even security keys for key staff.

Train Your Leasing and Admin Teams

If your team can spot phishing emails and login page scams, you’re already ahead of 90% of firms. Teach them the red flags and set up a single point of contact for suspicious messages.

Restrict Over-Access

Your maintenance coordinator shouldn’t have the same access rights as your financial controller. Tighten permissions across your cloud platforms—especially AppFolio, Yardi, and shared drives.

Go Passwordless or Use a Password Manager

Get rid of post-it notes on monitors. Encourage staff to use password managers or move to biometric logins where possible. Every weak password is a potential breach.

The Bottom Line

Rachel, if you’re reading this, you already know the feeling of a VoIP system crashing during a move-in or getting blindsided by a "weird login" alert from Yardi. You deserve better.

The truth is, property management firms are increasingly being targeted because attackers know your systems run 24/7, your teams are spread out, and your IT vendors don’t always "get" the industry.

That’s why we built Qual IT: to deliver managed IT services in Salt Lake City that are designed specifically for property management firms.

We know AppFolio. We understand your seasonal workload spikes. We’re fluent in compliance audits, tenant portal uptime, and data privacy.

And we’re here when your current IT provider doesn’t pick up—especially on Saturdays.

Want to Know If Your Property Firm Is Vulnerable?

Let us help you sleep better at night.

Click here to book your free network assessment

We’ll review your current environment and give you a plain-English roadmap to lock things down—without locking your team out.