You know the saying: You get what you pay for. And nowhere is that more true than with IT support in Salt Lake City's construction industry.
To the untrained eye, a cheaper managed IT services agreement might look like a win. Low monthly costs. Basic troubleshooting. Maybe a few cybersecurity tools tossed in. But scratch beneath the surface, and you’ll uncover hidden costs, serious gaps, and ticking time bombs that cost Salt Lake City construction firms big-time.
Over the years, we’ve reviewed countless IT setups for builders, contractors, and project managers across the Wasatch Front. The same five issues keep showing up with these "budget" providers—and they’re not just nuisances. They’re the kind of problems that delay jobs, blow up budgets, and ruin reputations.
Cybersecurity That Wouldn’t Pass A City Inspection
Basic antivirus? That’s not cybersecurity.
But that’s exactly what low-cost IT companies give you—and they walk away thinking the job’s done. No two-factor authentication (2FA). No advanced endpoint protection. No phishing training for your PMs and field teams. And zero backup strategy if a threat sneaks through.
Why does it matter? Because cyber insurance carriers now demand advanced protections. Without them, you might not even get a policy—or worse, you’ll get denied after a breach.
We’ve seen construction firms in Salt Lake lose six figures due to ransomware attacks that their MSP should have prevented. That’s not just a gap in service. That’s negligence.
Incomplete Backups That Put BIM, RFIs, And Docs At Risk
Think Microsoft 365 or Google Workspace has your files fully backed up?
Think again.
These platforms offer basic, short-term protection. But they don’t meet construction’s needs for long-term data retention, compliance archiving, or disaster recovery. And most "cheap" Salt Lake City IT providers skip backups for Procore, BIM systems, and field data integrations.
If you're not backing up your entire tech stack—especially the tools your superintendents rely on daily—you’re playing with fire. And if your backups aren’t immutable (read: tamper-proof), you might not qualify for cyber insurance at all.
Ask your current IT provider: What are we backing up, and what are we gambling on?
Hidden Charges Every Time A Job Site Calls
Some IT companies lure you in with a low monthly rate...then hit you with charges every time your foreman calls from the field after hours or your office manager needs someone on-site.
We don’t play that game. At Qual IT, our pricing is flat and predictable—because we know that in construction, problems don’t punch a time clock.
With those other guys? You’ll second-guess every support call. And delayed IT fixes mean delayed inspections, delayed draws, and blown deadlines.
"Not Our Problem" When It Comes To Your Vendors
Printers, internet, security cameras, cloud-based estimating tools—if it’s part of your workflow, it’s part of your network.
But low-end MSPs will nickel-and-dime you for calling vendors on your behalf—or refuse to help at all if it’s not "approved hardware."
At Qual IT, we act as your vendor liaison. If it’s plugged in, connected, or communicating with your network, we’ve got it covered. Because when a subcontractor can't upload an RFI because your Wi-Fi's glitching, the last thing you need is finger-pointing.
Rookies On The Front Lines (And No One Leading Them)
Here's the real danger: budget MSPs often rely on a rotating door of entry-level techs or part-time contractors. No oversight. No accountability. No long-term strategy.
Sure, they might reset a password or clear a jammed printer. But who’s watching the big picture?
You deserve more than just a help desk. You need:
- A dedicated account manager who understands construction workflows
- Proactive cybersecurity and compliance reviews
- Scalable planning for when you land that next big contract
- A strategic partner, not just a break-fix vendor
Bottom Line: The "Cheap" Option Can Cost You Your Next Job
Construction in Salt Lake City runs on deadlines, budgets, and trust. One IT failure can stall an entire project, delay inspections, or cost you your next bid.
So before you renew that bargain-bin IT contract, ask yourself: Is this provider helping us move faster, stay safer, and work smarter?
If you’re unsure, let us take a look under the hood. We’ll do a no-pressure IT Risk Assessment—review your network, your backups, your security posture, and give you plain-English feedback on where the gaps are.
Click here to book your FREE Network Assessment with Qual IT.
