Look, if you're only hearing from your IT provider once a year—usually when it’s time to renew your contract—you’re not just out of the loop. You’re at risk.
In a city like Salt Lake, where legal competition is fierce and client expectations are sky-high, your tech infrastructure can’t be a “set it and forget it” situation. Cybersecurity threats evolve weekly. Compliance requirements shift. And every second of downtime means lost billable hours.
That’s why smart law firms schedule quarterly IT check-ins—to ensure their systems are secure, compliant, and built to support their growth.
Here are 7 essential questions every managing partner in Salt Lake City should be asking their Managed IT Services provider—especially if your firm’s reputation and client trust are on the line.
- Are There Any Security Vulnerabilities in Our System Right Now?
Translation: Are we protected today?
If you’re a law firm managing sensitive client data—contracts, discovery files, privileged communications—you need airtight cybersecurity. Ask your provider:
Are all systems patched and up to date?
Has there been any suspicious activity in our network?
Are we running real-time threat detection and endpoint protection?
In Salt Lake City, where firms are increasingly being targeted by phishing and ransomware attacks, real-time visibility isn’t optional—it’s essential.
- What’s the Status of Our Backups—and Have You Actually Tested Them?
Here’s the deal: Assuming your backups work is not the same as knowing they do.
Ask your legal IT support partner:
When was our last full backup test?
Are we backing up all critical case files, emails, and client data?
Are those backups secure, encrypted, and stored off-site or in the cloud?
For law firms using platforms like Clio, MyCase, or NetDocuments, cloud-based backup and disaster recovery is your lifeline if ransomware ever hits.
- Are Our Attorneys Following Cybersecurity Best Practices?
Even the sharpest litigators can fall for a phishing scam.
Ask:
Is multi-factor authentication enforced across all users?
Are staff completing phishing simulations and cyber hygiene training?
Is there risky behavior showing up in user activity logs?
Cybersecurity isn’t just software. It’s your culture. And in Salt Lake’s legal scene, one wrong click can compromise a case—and your reputation.
- Is Anything Slowing Down Our Legal Software or Network?
Your team shouldn’t be wasting time waiting on uploads or rebooting during client meetings.
Ask your IT partner:
Are there performance bottlenecks with our current infrastructure?
Is our network built to support hybrid work and court appearances?
Can we optimize our Wi-Fi, VPN, or document-sharing speeds?
Slow tech kills productivity—and in the legal world, time really is money.
- Are We Still Fully Compliant With Legal Data Regulations?
Salt Lake law firms must juggle ABA rules, Utah privacy laws, and even GDPR if they handle international clients.
Ask:
Are we meeting compliance standards for data protection?
Have any regulations changed since our last audit?
Are our tools (like email encryption, document storage, etc.) up to spec?
Falling behind on compliance doesn’t just risk fines—it puts your bar license and client trust in jeopardy.
- What Should We Budget for Next Quarter?
No managing partner likes surprise expenses.
Ask:
Are there any software renewals or hardware replacements on the horizon?
What upgrades will improve our security or performance?
Can we spread any upcoming costs over multiple quarters?
Predictable IT budgeting helps Salt Lake City law firms stay financially stable—and avoid emergency IT firefighting.
- Are We Falling Behind on Legal Tech or Cybersecurity Trends?
Staying competitive means staying current.
Ask:
Are there new security protocols we should implement?
What new tech tools are top-performing firms in Salt Lake using?
Are we overdue for a tech refresh or infrastructure upgrade?
If your provider can’t answer this confidently, you’re not getting guidance—you’re getting basic maintenance.
🚨 If You’re Not Having These Conversations, That’s a Red Flag
Let’s be blunt: If your current IT support can’t answer these questions without breaking a sweat, they’re not protecting your law firm—they’re babysitting it.
At Qual IT, we specialize in Managed IT Services for law firms in Salt Lake City, with a proactive, compliance-first approach that gives managing partners peace of mind.
✅ Real-time security monitoring
✅ Legal software integration support (Clio, NetDocuments, etc.)
✅ Fixed-cost pricing
✅ 24/7 response—no voicemails, no delays
🎯 Book Your FREE Legal IT & Security Assessment
Before the next ransomware headline or court deadline hits, let’s make sure your firm is ready. We’ll pinpoint vulnerabilities, improve compliance, and give you a clear, strategic IT roadmap.
👉 Schedule your FREE assessment now
Because in law, control is everything. And when it comes to your technology, you should never be left in the dark.
